Terms of service
Definitions
In these conditions the following terms shall have the following meaning: "The Company" means . "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.
Payment
Payments will be pre-authorised at the time of placing an order. No goods shall be supplied without payment. As the jeans will be made especially for you, payment will be taken from your chosen payment method when you place your order.
We use PayPal’s secure payment gateway; they handle the transaction on our behalf and as such we do not at any time gain access to your full payment method details, except your address which is necessary in order for us to fulfil your order. We do not store credit card details nor do we share customer details with any 3rd parties
Delivery Time
When we have the items of your order in stock it is dispatched quickly. We send you an email when your order has been dispatched.
Notice
You will be responsible for any import duties and taxes on your international order. In addition, some orders may experience customs delays.Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.
Stock
Items ordered that are in stock should be dispatched within 72 hours of the order being placed. We holds limited stock in our factory and sometimes your order maybe placed in a queue to be manufactured, we will try and inform you if this is the case and when you can expect delivery.
Liability
If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, we shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value.
In no circumstances shall the liability of us to the Customer under this condition exceed the invoice value of the goods.
Returns
Under the Distance Selling Regulations, you have the right to cancel your order up to 7 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. We offer a 90 day returns policy from the date of receiving the goods. In this instance all refunds exclude postage costs, unless a mistake has been made by us.
Privacy Policy
We are committed to protecting your privacy. You can read our full Privacy Policy here.
The conclusion, execution and interpretation of this Agreement and the settlement of disputes shall be governed by the laws of Hong Kong. Any dispute arising out of or in connection with this Agreement shall first be settled by the parties through friendly negotiation.If negotiation fails, either party shall file a lawsuit with the local court having jurisdiction.
Product Specifications
We reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer's statutory rights will not be affected.
