How is my package delivered?
The courier delivers between Monday and Friday. There is no courier service on the weekends.
How long until I receive my items?
On average: US customers - Orders should be with you within 10 - 20 working days after dispatch. Asian countries and regions customers - Orders should be with you within 10 – 30 working days after dispatch. Rest of World customers - Orders should be with you within 15 - 30 working days after dispatch.
If the items you ordered are not in stock in our shop, then it takes about 2-4 weeks to get it to you, provided the item is in stock with our supplier. If this is not the case, we will provide you with an estimated delivery time.
How will I know the delivery time?
As soon as the order is ready to be shipped, you will get a tracking code which will provide you with an ETA. For large items, we will notify you as soon as the order is ready and make an appointment that best suits your schedule.
If I buy several items, will they be delivered together?
If you order more than one item, we will do our best to send everything together. We like to consider the environment, so if you are not in a hurry for a specific item, we will send everything in one shipment once we have the complete order ready (unless there is an item with an extraordinary delivery time).
Further Questions about Pickup
If you have any further questions regarding shipping or any pickups, please feel free to contact us and we will be happy to assist you.