Welcome to our online store!

Privacy policy



Background:

 

We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

 

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site.    Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

You can visit our website without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity - see our cookie policy for detailed information).

 

If you do submit personal information by ordering products, services or completing a web form registration, for example, you can be assured that we will use your personal information only to support your continuing relationship with Hiut Ltd.

 

We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our websites and when you generally use our products and services.

 

1.  Scope – What Does This Policy Cover?

 

This Privacy Policy applies only to your use of Our Site.  It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users).  We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

2.  What Data Do We Collect?

 

Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies), other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when signing up for an Account.  Depending upon your use of Our Site, We may collect some or all of the following data:

 

1.  Name;

 

2.  Date of birth;

 

3.  Contact information such as email addresses and telephone numbers;

 

4.  Billing and postal address

 

5.  Demographic information such as post code, preferences and interests;

 

6.  Financial information such as transaction history;

 

7.  IP address (automatically collected);

 

8.  Web browser type and version (automatically collected);

 

9.  Operating system (automatically collected);

 

10.  A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);

 

11.  Lifestyle and other information collected on registration or through surveys.

If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

Non-personal Identifying Information

We may also collect non-personal identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

From time to time, if you consented accordingly we may also store and use your information to contact you for market research, marketing, information and customer service purposes. We may contact you by email, phone, mail or social media platforms as indicated by you.

3.  How and Where Do We Store Your Data?

 

①  We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it. Your data will be deleted if we no longer need it.

 

②  Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

 

③ Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet, email and any electronic means.

 

4.  Do We Share Your Data?

 

① We do not share your data.

 

② We may contract with third parties to supply products and services to you on Our behalf.  These may include payment processing, delivery of goods, search engine facilities, advertising and marketing.  In some cases, the third parties may require access to some or all of your data.  Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

 

③ We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers.  Data will only be shared and used within the bounds of the law.

 

④In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority.  We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

 

5.   How Can You Access Your Data?

 

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held).   We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data.)

 

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

 

6.   Information Security

 

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet.  

 

7.   Privacy Support

 

If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner.

 

8.  What Cookies Do We Use and What For?

 

① Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.

 

②By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for advertising services.These Cookies are not integral to the functioning of Our Site.

 

③ All Cookies used by and on Our Site are used in accordance with current English and EU Cookie Law.

 

④ Certain features of Our Site depend on Cookies to function. Your Country and EU Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies. You may still block these Cookies by changing your internet browser’s settings, but please be aware that Our Site may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

 

⑤Our Site uses various analytical services. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

 

⑥The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent.

 

⑦ You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

 

⑧ You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

 

⑨ It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

9.  Changes to Our Privacy Policy 

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law.  Any changes will be immediately posted on Our Site and We will email you with a link to the updated Privacy Policy once we have made any changes.  You will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.